FAQ

What ages does Babyccino cater for?
We cater for children aged from nine weeks to school age.

What are the operating hours?
We open at 7:30am and close at 5:30pm Monday to Friday, 51 weeks a year. We’re not open on weekends or public holidays. We close for a few days between Christmas and New Year.

Do the children receive meals?
Yes. We provide breakfast, morning tea, lunch and afternoon tea. For more information on our menu please look at the ‘Our Kitchen’ tab on our website.

Are nappies provided for babies and toddlers?
Yes.

How is the waitlist managed?
If there are no vacancies at our centre, you may want to join our waiting list. These waitlists are regularly reviewed and families are contacted once a place becomes available. Contact the service to be put on the wait list.

How much does it cost to send my child to Babyccino Long Day Care Centre?
Fees vary from room to room dependant on number of days in care, the age of your child as well as your eligibility for any government subsidies. Feed for 3-5yrs are $102/day and 0-3yrs are $125/day. We recommend speaking to the Babyccino director who you can contact via our ‘Contact Us’ tab.

What happens if my scheduled day falls on a public holiday?
You are charged the same as a regular day

Do I still need to pay for a scheduled day if my child is sick?
Yes, fees still apply for sick days, however your Centre Director may be able to arrange a make-up or swap day at their discretion. The Child Care Subsidy will cover up to 42 absence days a year with no documentation and unlimited sick days if you’re able to provide a medical certificate or similar.

What happens when we go on holidays?
Normal fees apply for all absences that fall on a usual day of attendance. t

What government rebates and benefits are available to families?
The Child Care Subsidy (CCS) is a payment offered by the Australian Government for which you may be eligible. To find out if you are eligible for CSS visit the Department of Human Services website humanservices.gov.au.

What is the Child Care Subsidy (CCS)?
On 2 July 2018, the Child Care Benefit and Child Care Rebate was replaced by a single Child Care Subsidy.

The Child Care Subsidy is means tested based on the combined family income, the fortnightly activity of families – such as work, study or volunteering – and the type of service a child attends.

As part of the Child Care Subsidy, the number of hours of subsidised care you’ll be entitled to will be based on your level of recognised activity. Understanding the different types of activity that will be recognised is key to maximising your Child Care Subsidy.